Terms of Service
Last Updated: February 2026
Introduction
Welcome to Clearmargin. These Terms of Service ("Terms") govern your access to and use of the Clearmargin platform, including our website, applications, and related services (collectively, the "Service").
By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Please read these Terms carefully before using the Service. If you do not agree to these Terms, you may not access or use the Service.
1. Account Registration and Responsibilities
1.1 Account Creation
To use the Service, you must create an account by providing accurate, complete, and current information. You agree to update your information as necessary to keep it accurate.
1.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Notifying us promptly at support@clearmargin.app if you suspect unauthorized access
We are not liable for any losses arising from unauthorized use of your account.
1.3 Account Requirements
You represent and warrant that:
- You are at least 18 years of age (or the age of legal majority in your jurisdiction)
- You have the legal capacity to enter into these Terms
- Your use of the Service will comply with all applicable laws
1.4 Team and Organization Accounts
If you create an Organization or invite team members:
- You are responsible for your team members' compliance with these Terms
- You must have authorization to share any data you provide about or on behalf of team members
- Organization owners and administrators are responsible for managing access permissions appropriately
2. Subscription and Billing
2.1 Subscription Plans
The Service is offered through subscription plans as described on our pricing page. Features, limitations, and pricing vary by plan.
2.2 Free Trial
We offer a 14-day free trial for new accounts. During the trial period:
- You have access to the features specified for your selected plan
- No payment information is required to start your trial
- At the end of the trial, you must subscribe to a paid plan to continue using the Service
2.3 Billing and Payment
- Subscriptions are billed in advance on a monthly or annual basis
- Payment is due at the beginning of each billing period
- All fees are stated in USD and are exclusive of applicable taxes
- You authorize us to charge your designated payment method for all applicable fees
2.4 Automatic Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings.
2.5 Price Changes
We may change our subscription fees with reasonable advance notice. Price changes will take effect at the start of your next billing period following notice.
2.6 Refunds
- Monthly subscriptions: No refunds for partial billing periods
- Annual subscriptions: Pro-rata refunds may be available within the first 30 days, at our discretion
3. Acceptable Use Policy
3.1 Permitted Use
You may use the Service only for lawful purposes and in accordance with these Terms. The Service is intended for managing proposals, time tracking, expenses, invoicing, payments, and related business functions.
3.2 Prohibited Activities
You agree not to:
- Use the Service for any unlawful purpose or to violate any laws
- Engage in fraudulent, deceptive, or misleading activities
- Attempt to gain unauthorized access to the Service or other accounts
- Circumvent, disable, or interfere with security features
- Introduce viruses, malware, or other harmful code
- Interfere with or disrupt the Service or connected networks
- Use automated means (bots, scrapers) to access the Service without permission
- Reverse engineer, decompile, or disassemble any aspect of the Service
- Resell, sublicense, or redistribute the Service without authorization
4. Intellectual Property
4.1 Our Intellectual Property
The Service, including its original content, features, functionality, design, and underlying technology, is owned by Clearmargin Inc. and is protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes during your subscription term.
4.2 Your Content
You retain all ownership rights to your content. We do not claim any intellectual property rights over the data, files, or information you upload to or create through the Service.
By using the Service, you grant us a limited license to:
- Store, process, and display your content as necessary to provide the Service
- Create backups for disaster recovery purposes
4.3 Feedback
If you provide suggestions or feedback about the Service, you grant us a perpetual, royalty-free license to use that feedback for any purpose without compensation.
5. Your Data
5.1 Data Ownership
You own your data. All financial records, client information, project data, time entries, invoices, and other business information you input remains your property.
5.2 Data Portability
We provide export features for core data types in your account dashboard. Upon termination, we will make reasonable efforts to provide an opportunity to export your data. You are responsible for maintaining your own backups of important data.
5.3 Data Processing
Our collection, use, and protection of your data is governed by our Privacy Policy.
6. Service Availability and Disclaimers
6.1 Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to scheduled maintenance, emergency repairs, or factors beyond our control.
6.2 Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by law, we disclaim all warranties, including:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the Service will be uninterrupted, error-free, or secure
6.3 No Professional Advice
The Service is a tool for tracking and organizing business financial data. It does not constitute accounting, tax, legal, or other professional advice. Consult qualified professionals for advice specific to your situation.
7. Limitation of Liability
7.1 Exclusion of Certain Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARMARGIN INC. SHALL NOT BE LIABLE FOR ANY:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, business opportunities, or goodwill
- Cost of procurement of substitute services
7.2 Cap on Liability
Our total cumulative liability shall not exceed the greater of: the total fees paid by you during the 12 months preceding the claim, or one hundred dollars ($100).
7.3 No Liability for Data Loss
We are not liable for any loss of data. You are responsible for maintaining your own backups of any data you consider important.
8. Indemnification
You agree to indemnify, defend, and hold harmless Clearmargin Inc. from any claims, liabilities, damages, losses, and expenses arising out of:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of a third party
- Your content or data uploaded to the Service
9. Termination
9.1 Termination by You
You may terminate your account at any time by:
- Canceling your subscription through your account settings
- Contacting us at support@clearmargin.app
9.2 Termination by Us
We may suspend or terminate your account immediately if you breach these Terms, fail to pay fees when due, or if we are required to do so by law. We may also terminate your account for any other reason with reasonable notice.
9.3 Effect of Termination
Upon termination:
- Your right to access the Service immediately ceases
- You may request export of your data for a reasonable period following termination
- We may delete your data after a reasonable retention period
10. Dispute Resolution
10.1 Informal Resolution
Before initiating formal dispute resolution, contact us at support@clearmargin.app to attempt to resolve any dispute informally.
10.2 Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles.
10.3 Class Action Waiver
TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
10.4 Time Limitation
Any claim arising out of or related to these Terms must be filed within one (1) year after the claim arose.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes:
- We will post the updated Terms on our website
- We will update the "Last Updated" date
- We will make reasonable efforts to notify you before changes take effect
Your continued use of the Service after the effective date constitutes your acceptance of the changes.
12. General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Clearmargin Inc.
- Severability: If any provision is found unenforceable, the remaining provisions continue in effect.
- Waiver: Our failure to enforce any right does not constitute a waiver.
- Assignment: You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Force Majeure: We are not liable for any failure or delay in performance due to events beyond our reasonable control, including natural disasters, pandemics, cyberattacks, or failures of third-party service providers.
- No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.
- Beta Features: We may offer features labeled as "beta," "preview," or "experimental." These are provided as-is with no warranties of any kind and may be modified or discontinued at any time without notice.
Contact Us
If you have questions about these Terms:
Email: support@clearmargin.app