Clearmargin

Introduction

Clearmargin Inc. ("we," "us," or "our") operates Clearmargin, a financial management platform for freelancers, independent professionals, and small teams. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

We are committed to protecting your privacy. This policy is written in plain language to help you understand your rights and our practices. If you have questions, please contact us at support@clearmargin.app.

Information We Collect

Information You Provide Directly

When you use Clearmargin, you may provide us with:

Account Information: Name, email address, and password when you create an account
Organization Information: Business name, team member details, and organizational settings
Financial Data: Client information, project details, expenses, revenue figures, invoices, and time tracking entries you input into the platform
Communications: Messages you send to us for support or feedback

Information Collected Automatically

When you access Clearmargin, we automatically collect:

Log Data: IP address, browser type, operating system, referring URLs, and pages visited
Device Information: Device type, unique device identifiers, and mobile network information
Usage Data: Features you use, actions you take, and time spent on the platform
Cookies: Essential cookies for authentication and session management

How We Use Your Information

We use the information we collect to:

Provide Our Service: Process your financial data, generate reports, and deliver the core functionality of Clearmargin
Maintain Your Account: Authenticate your identity, manage your subscription, and enable team collaboration
Improve Our Service: Analyze usage patterns to enhance features and user experience
Communicate With You: Send service-related notices, respond to inquiries, and provide customer support
Ensure Security: Detect, prevent, and address technical issues, fraud, or security concerns
Comply With Legal Obligations: Meet applicable laws, regulations, and legal processes

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We work with third-party service providers that help us operate our service, including providers of hosting, database, payment processing, and email services. These providers process data only as necessary to perform services on our behalf.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

Data Retention

Active Accounts: We retain your data for as long as your account is active
Financial Records: Invoices and related data are retained for seven (7) years for tax compliance
Account Deletion: When you delete your account, we will delete or anonymize your personal data within a reasonable period, except where retention is required by law or retained in backup systems

Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you
Correction: Request that we correct inaccurate or incomplete data
Deletion: Request that we delete your personal data, subject to legal retention requirements
Data Portability: Request a copy of your data in a machine-readable format
Restriction: Request that we restrict processing of your data in certain circumstances
Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time

To exercise any of these rights, contact us at support@clearmargin.app. We will respond within the timeframes required by applicable law.

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights:

Right to know what personal information we collect
Right to request deletion of your personal information
Right to non-discrimination for exercising your privacy rights

We do not sell personal information, so opt-out rights do not apply.

European Economic Area (GDPR)

If you are in the EEA, you have the rights listed above and can lodge a complaint with your local supervisory authority if you believe we have not complied with data protection laws.

Cookies

We use strictly necessary cookies that are essential for the service:

Authentication Cookies: To keep you logged in securely
Security Cookies: To protect against security threats
Preference Cookies: To remember your settings (like theme)

These cookies are required for the service to function and cannot be disabled.

Security

We implement appropriate technical and organizational measures to protect your data:

We use commercially reasonable measures to protect your data, including encrypted connections and secure authentication. Our infrastructure providers implement encryption at rest and in transit. However, no system is completely secure, and we cannot guarantee absolute security.

For more details, see our Security page.

International Data Transfers

Clearmargin is operated from the United States. If you are accessing our service from outside the United States, your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer.

Children's Privacy

Clearmargin is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we will send you an email notification.

Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: support@clearmargin.app